Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Guarantee

  • Our crew of professionals will try their best to respond to your service tickets in about 1 hour. If, however, the difficulty you have come across calls for help from the Administrators’ =Team,= we will address the ticket to the administrator on shift and will submit a reply to tell you.

  • Top quality support service

  • Top–class Customer Assistance Service

  • We are online for you day and night to supply help and tech support and to help you with any problem that you could possibly have as you are dealing with your virtual server. We can easily assist you with all pre–installed software packages, plus your OS, server administration panel (with regards to the VPS type) and the Hosting Control Panel produced completely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that comes free–of–charge along with your virtual server, you’ll discover an educational Help section, which includes all that you should be informed on when monitoring your web–sites and applications. We have added a wide selection of how to articles and reviews and video courses that show the standard website maintenance duties in an easy to read fashion.