Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving top quality support in good time is our high priority, so we back up each website hosting services plan with a 1–hour ticket resolution warranty. The moment you post a ticket or drop an email, our user customer assistance team will do their best to generate the most adequate answer to your problem and to give you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any concern you’ve got regarding our products and services. Now we have experts working on daily basis to present help and support anytime necessary. You can use the ticket system or post a message at any moment, or pick–up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a huge know–how base that is built–into all parts. In each part, you will find a Help control key that will load for you a group of step–by–step guides on how to utilize a specific function or accomplish a specific action. Furthermore, we have generated course online videos to help you to get a better idea of the Control Panel’s interface.