Website Migration
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Q: What exactly does website migration imply and what does it involve?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll transfer your website(s) to our topflight cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can lead to lost data and undesirable network downtime. This is the reason why we will perform all that for you for free!We’ve got experienced administrators whose only job is to make certain that your web site works precisely as it did on your old web hosting platform. The administrators are well–versed in transferring custom–built sites, as well as sites that are based on well–known web apps like WordPress and Joomla™.
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Q: How long will it take for my website to be transferred to your platform?
A: We try to perform all web site migrations ASAP. However, we don’t have a fixed time frame for website migrations. There are certain things that you have to consider – the actual size of your website and the workload of our web site migration team, etc. We always try to carry out each migration within 48 hours. With smaller–sized websites, our staff typically manages to finish in less than 24 hours.
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Q: What details will I have to provide to your Website Migration Department?
A: We’ll require the login information for your old hosting provider’s Control Panel as well as the site’s name (domain name).
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Q: My current hosting account has delicate info inside. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a customer. We’re committed to safeguarding the security of the private info collected from the customers. To do so, we employ technical safety measures in order to prevent the loss, the misappropriation, the modification or the unlawful leak of the personal info under our control. The measures include, but are not limited to: physical, digital and managerial methods to safeguard and secure the details that we acquire on the Internet. When we request clients to submit financial information (such as a debit card number), this info is protected using the SSL (Secure Sockets Layer) technology.
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Q: Will there be any downtime for my site?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old hosting provider. After the transfer is complete, we will ensure that everything is functioning properly and that the integrity of your web content is not affected prior to notifying you that the migration is over. After that, we will tell you how to transfer the domain name to your hosting account with us and how to modify your DNS settings.
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Q: Will my present web hosting provider need to do anything?
A: Nope. Aside from your login credentials for the Control Panel, we won’t need anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.
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Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. Essentially, if we can receive access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.